Product Warranty

Subject to the conditions and limitations set out below in this warranty document, Furst Electrical Services Pty Ltd (“Aerolight”) provides the following warranty to you, the purchaser of our AEROLIGHT™ product (“Product”).

1 Rights of consumers under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

2 Warranty

Aerolight warrants that its Products will be free from manufacturing defects for a period of 18 months from the date of their purchase.

Subject to any obligations which cannot be excluded, modified or restricted under applicable laws, Aerolight will repair or replace the Product and Aerolight’s liability to you shall be limited (at Aerolight’s election) to:

a) replacing the defective Product (to the extent that it is affected by the defect);

or

b) the cost of repairing the defective Product.

3 Exclusions and limitations

This warranty covers defects in the manufacturing process and does not cover:

(i) defects caused by faulty installation of the Product (except if Aerolight installed it);

(ii) defects caused by installation of the Product by any person not suitably qualified to install it;

(iii) defects caused by your failure to follow the installation guide/drawings provided by Aerolight;

(iv) damage caused by use of third party accessories or other fittings, and failure to use accessories provided or suggested by Aerolight to enable the Product to function and remain in good condition;

(v) further to (iii), defects caused by use of a Series Isolation Transformer (SIT) being one other than supplied with the Product by Aerolight;

(vi) damage caused by alteration of the Product;

(vii) damage caused by touching or tampering with the printed circuit board (PCB);

(viii) damage caused by foreign objects, such as stones and other debris, when Product is installed;

(ix) intentional damage or misuse by persons;

(x) damage caused by misuse or poor maintenance of the Product, including failure to maintain in accordance with any instructions provided by Aerolight (whether written, verbal or provided through audiovisual means), including, but not limited to failure to paint any chips on powder coating to prevent rust;

(xi) damage or destruction caused by earthquakes, hurricanes, cyclones, typhoons, lightning, sand blasting, salt water exposure, hail, fires, flood, extreme weather events of other extreme “acts of God”;

(xii) normal wear and tear;

(xiii) any defect that is trivial or insubstantial; and

(xiv) any other event or cause beyond the reasonable control of Aerolight.

Except as expressly set out herein or as required by law, Aerolight does not provide any warranty in relation to the Products.

4 Making a warranty claim

Any enquiries regarding this warranty should be sent to Aerolight by email to help@aerolightairports.com.au

To make a claim under this warranty, please follow the onsite fault finding testing procedure set out in the maintenance manual that accompanies the Product. This is to determine whether the fault appears to be in the SIT, connectors or the light components of the Product.

Once this has been identified, obtain an authorization number and return the entire Product to Aerolight addressed to:

Aerolight Airports,

11 Macquarie Place

Boronia Victoria 3155.

Include with your return:

• Your name, address and telephone number;

• Email details;

• Details of where and when you purchased the Product affected, including any proof of purchase;

• If the Product has been installed, the address at which it has been installed, the date of installation, the name of the person and the company or other business that installed it; and

• Description of how the Product is defective and when you found out that it was defective. Where applicable, please also provide photographs showing the defect.

If we assess the Product as defective and none of the exclusions above apply, Aerolight will repair or replace the faulty component(s) of the Product in accordance with the terms above and will cover the cost of sending you the replacement or repaired Product.